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Our Terms & Conditions

Stunna NoLimits is an Aotearoa owned business and currently based in Manukau, Auckland.

This Agreement is between the user (the customer or the site user) and Stunna NoLimits

By using the terms 'our', 'we', 'I', 'us', is referring to Stunna NoLimits and those who are authorized to help monitor the online site

By using our site and purchasing you are agreeing to Terms & Conditions which includes the following
Our terms and conditions may also apply to our retail instore 

Once you purchase a product(s) using our site you will then be referred to us as the purchaser and customer
- By purchasing you are agreeing to our policies stated on our website and our terms and conditions, please read through our policies at bottom of the page
- That information obtained upon checkout is true and correct
- You agree to pay for the required amount of what you purchased, as well as any other additional fees (if any)

Out of Stock Items
- once we receive your confirmed order and payment and find that the item you purchased is out of stock, we will notify you right away
- you will be given the option to exchange
- if an exchange is not possible due to unavailability you will be updated and then given a full refund
- by purchasing our products you acknowledge that items on site will not always be available to purchase and you agree to follow the conditions of our exchange

Missing Items

We do not review items that may be missing after 24hours of your parcel being delivered

If you suspect that there is an item missing, please let us know as soon as possible, as you (the purchaser), will have a better chance of us reviewing this issue

Pre Orders
- we can not guarantee the timeframe of Items that you have purchased for pre - order due to Covid 19, however, we will keep you notified during each stages of our process to ensure that you are updated
- there will be no pre-paid price for pre-order item(s), you will be expected to pay full amount upon checkout
- details for each product(s) described as 'pre-order' will vary and we reserve the right to edit, amend, replace at any time
- we do not accept full refunds for cancellations of pre-orders due to the lack of knowledge of our terms and conditions prior to purchasing (unless deemed faulty if you have received your item), we can however offer exchange
- by purchasing any products described as 'pre-order' you are accepting our conditions, and will automatically see to it that you have read these conditions before purchasing

Products and Prices
Currency is based in NZD 

- online items are freshly printed unless the items were already prepared e.g. sale items, please allow atleast 3- 8 days for us to receive payments and prepare your goods
- Sale items are items where prices have been decreased from its original price 
- Shipping prices may be amended at any time
-Custom and Vat fees are at the purchasers expense, we suggest you check with your local customs office before purchasing if you are unsure
- We will be as precise as we can when monitoring our products, although as a small business, we must take into consideration the possible errors that may arise, we reserve the rights to amend products and prices at any time
- We may at any time cancel and/or amend after an order is placed, given that you have the option to cancel after reviewing your amended price amount
- If you purchased online, and the item is out of stock we will notify you right away, you will be given the option to exchange, you will then be issued a full refund if item(s) you specified is unavailable
- Products shown may not be of actual view, all designs on our garments shown on site is based on the smallest size of each product e.g. Design on our Tshirt collection is based on size S

- that you have read through all our policies before making a purchase
- Stunna NoLimits provides trademarked products, that will not be used for any reasons that disregards our rights under the Copyright Act 1994
- you will not copy any of our products or designs shown on our site for any reasons
- will not use our logos or brand name for any reasons unless permitted by us given that you will sign an agreement form upon approval
- you will not abuse, harass, insult, harm, discriminate or do anything that may put other user(s) in harms way, as well those that are authorized to monitor our online site(s)
- will not violate our property rights as well as the rights of other users
- that you will not use our site, and purchase good(s) for unlawful reasons
- will not submit false information and/or hack into our system to obtain personal information or send any files that may damage or put our systems at risk 
- that you agree to the conditions of being a purchaser and/or site user and are being met
- we reserve the rights to make any amendments made on our site, at any time
- information that we obtain through any form of communication may be used for our benefit e.g. reviews
- we may terminate and/or reject purchases in store and online if you do not comply with our terms and conditions
- responsible for checking any changes made in this site
- that Stunna NoLimits undertake no obligation to update you on our services and amendments made to our products or prices

Requesting the use of our Logo(s) and/or brand name
- to have this approved instantly t-shirts or garments must be printed by us and only us
- must contact us
- if your wanting to use our Logo(s) and/or brand name on already printed garments must specify relevant information upon communication between you and us (authorized person(s) from Stunna NoLimits that has the rights to approve)
- upon approval you will be required to sign a contract form outlining your acknowledgement of the use of our Logo(s) and/or brand name

- conditions for sponsorships varies between you and Stunna NoLimits (authorized person(s) from Stunna NoLimits that has the rights to approve) please contact us first via email to ensure your inquiry comes through to us
- upon approval you will be required to sign a contract form outlining your acknowledgement of our sponsorship, as well the terms and conditions of our agreement, which also clarifies what is expected of you
- failure to comply with the above will result in disapproval and/or termination of the agreement at any time, however, we will notify you immediately upon decision stating the reason(s) why 

Promotions, Discount codes and Giveaways
- Promotions and Discount codes you see on site are for online use only unless otherwise specified
- conditions of discount may vary please
- you may not be able to use discount codes or have a certain discount added if you have purchased items that have automatic discounts applied upon checkout
- discount codes are valid for one use per customer and excludes all sale items unless otherwise stated
- All discount codes must be applied manually, and can only view this on checkout stage, in most cases it will be under your dropdown menu 'show order summary'
- we reserve the rights to cancel, amend or remove any promotions, and discount codes shown on our site at any time
- each giveaways will come with its own individual terms and conditions at the time of release and will be updated through our social media pages
- must be of 18+ when entering any of our giveaways
- if we suspect foul play while entering any of giveaways, or you do not comply with our conditions we may terminate your participation at any time

- our shipping policy may be amended at any time
- you reside in NZ or AUS
- Delivery days are based on when your order has been collected from our premises please allow 3-8 days for us to receive your payment and prepare your goods
- refer to our shipping policy at the bottom of the page for more information
- by purchasing you are acknowledging that you have read our shipping policy and agree to our terms and conditions 

Rural Address

Please note when placing an order you are also agreeing to pay the difference for shipping if this exceeds our rates

Please email us if you have any questions or concerns regarding the above


Returns/Exchange/Full Refunds
- conditions must be met in order to return, exchange goods and receive full refunds
- you have read our returns and exchange policy
- good(s) must be received within 14 days if residing in New Zealand or 30 days if residing in Australia

Disclaimer of warranties
Under no obligation at any time, Stunna NoLimits and those who help monitor our business whether in store or online, will not be held liable for any loss, injury, claims, direct or indirect, incidental or consequential damage, errors of any sort, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

We do not guarantee, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied

Third Parties
Products, prices, payments and services on site may link to third parties
We use third parties to ensure the activation of our site, as well as to help us improve for reasons that will benefit our site

We are not responsible for the information and the services they apply on their own website, or materials that are used, for accurate information you will need to directly check out their website

Any communications from you made to us through or by using our site may:
-be used to help improve our site, to store necessary information unless no longer needed
-Although we have a targeted response of 3-5 working days, this may change and we do not guarantee we may respond within the given timeframe
-may be monitored by us for trouble-shooting or maintenance purposes or if any form of online abuse is suspected.

Failure to comply with our terms and conditions may result in the rejection of purchasing good(s) available from us, deny you service in store and on line and the use of our site as well removing any information obtained by us through our site without notice

Any questions regarding our terms & conditions, please feel free to email us at merch@stunnanolimits and our team will get back to as soon as possible

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