Faqs

Frequently Asked Questions

Do we ship Internationally?
Yes, we do, however, we are currently only shipping to Australia.
For Australian customers please refer to our shipping details for more information

If we purchase online, can we pick up instore?
At the moment, no, but if it does change then it will be updated on here

I ordered a 7xl hoodie but it came as a 5xl?
Yes, we use 5xl Urban Collab hoodie for all our 7xl, reason being is because it exceeds our 5xl AS Color Stencils that we use and so far is the largest we have sourced from our suppliers

I received the wrong order.
Apologies for the incorrect order. Email us as soon as possible if this occurs as we prioritize in fixing this problem. For more information on this process please refer to our returns policy at the bottom of the page

I'm after a certain design, but I can't see it online?
Thank you for keeping up with our merch. Unfortunately, what you see online is what's available, as per terms and conditions we may add and remove any product here at any time, but just because you don't see it now we might bring it back in a few months time. I suggest keeping up to date with our Instafeed, you might just see a throwback

Can you print your designs if we provide our own garments?
No. We are very particular with what put our design(s) on. Under the Copyrights Act, as a trademarked business we reserve every right to control what our designs will be used for. If you wanted a certain design on a specific 'type' of garment please email us with Subject: Online Inquiry: Amend we can't guarantee but please keep in mind if this is possible, it will only be with our chosen brand provided by us and payment methods may change. 

I'm looking for sponsorship, can we use you?
We're open to discussion, flick us an email at merch@stunnanolimits.co.nz and we'll go from there

I want to inquire about some custom work
Easy, send an email with as much details regarding your custom job to prints@stunnanolimits.co.nz