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Attention: Delays in Order Preparation
Kindly note that there may be a delay of 3-20 working days for the preparation of your order. For prompt updates, feel free to direct message us. Alternatively, for a quicker response, we encourage you to reach out to us via our social platforms.
We sincerely appreciate your ongoing support.
Thank you,
Stunna. NL

Shipping Policy

 

Due to covid please expect delivery delays

Within in New Zealand
All orders is shipped using NZ Post
There are 3 shipping options
-Express Shipping within Auckland + Tracking
-Express Shipping outside of Auckland + Tracking
-Standard delivery outside of Auckland + Tracking (Target Delivery
3-10 working days) upon checkout please choose which option suits you best
-Just as a precaution, if any such problems occur while in transaction
we will not be held responsible for any additional fees

International
Australia

All orders are shipped using NZ Post
Once your order has been dispatched, we will notify you through email
with your tracking number
Please keep in mind there may be additional custom/VAT fees
if this occurs we will not be held responsible for additional fees upon arrival
or/and once it leaves our premises

Local pickup

Pickup location

Stunna NoLimits

53 Cavendish Drive, Manukau

Auckland

- Pick up is only available upon noticatificatiin from us via email that your item is ready for collection

Please allow a targeted 3 - 8 working days (or more) for us to receive payment and prepare your goods

*in some cases you may need to expect delays due to Covid restriction)

- Must provide proof of email confirmation upon pickup 

Rural Address

Please note when placing an order you are also agreeing to pay the difference for shipping if this exceeds our rates 

Please email us if you have any questions or concerns regarding the above

Additional Information:
Once your order is released from our premises we will not be held accountable for any lost, stolen or damaged goods while or during transaction or in other words in process of being delivered

Faulty or incorrect items please refer to our returns and exchange policy for more information

Delivery days is based from the time your order is released for shipment,  please allow at least 3-8 working days for us to receive payment and prepare your goods, in most cases payments made overseas can take longer to process

To track your parcel, go to the website provided and enter your number
https://www.nzpost.co.nz/tools/tracking

If you are having trouble locating your parcel using the tracking number, first check if you have inputted the correct number, if you are still experiencing problems you will then have to directly contact NZ Post for updates
If you have lost your tracking number, notify us right away and we can re-send your tracking to the email provided upon purchasing

Although shipping can vary due to unforeseen changes such as Covid 19, we'll be sure to update this website following any changes that may occur, please bear with us while we handle these situations accordingly, as we always say 'Patience, brings good things!'

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