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Except for New Zealand Goods and Services Tax, prices do not include import fees, duties, tariffs, taxes or other imposts or charges which may be payable in relation to the order. The user shall be liable to pay any import fees, duties, taxes, and other imposts or charges which are payable in relation to the order. Where the user agrees to a variation in the quantity of the goods, the goods shall be priced either at the rate applicable to the original quantity or the revised quantity at our discretion. We may vary any prices on our website at any time and without notice to the user.
All orders are subject to the availability of products. If for any reason a product is not available, we will endeavour to notify the non-availability on this website. We may revise the range of products or the specification of any product at any time and without notice to the buyer.
We reserves the right to cancel any orders (regardless of whether the user has made payment for that order) when a product(s) are listed with incorrect pricing or with incorrect information. Where the buyer has already made payment for an order that is subsequently cancelled by the seller, the seller will refund the amount paid by the buyer in relation to that order.
If you opt to pay by bank transfer please be aware that we do not ship orders until they have been paid for in full. We leave unpaid orders open for 7 days. If you haven't paid for your order within this timeframe we may cancel your order. You will be notified by email if your order has been cancelled.
We order any time prior to your order confirmation. Any variation, waiver or cancellation of the users order shall have no effect unless accepted in writing by us. Where we accepts cancellation we may levy a handling charge of up to 15% of the price.
Personal Property Securities Act 1999 - Until full payment has been received for the buyers (or users) order, the buyer acknowledges and agrees that: These Terms of Service constitute a security agreement for the purposes of section 36 of the Personal Property Securities Act 1999; and a security interest is taken in all products previously supplied by us to the buyer (if any) and all goods that will be supplied in the future by us to the user (if any).
If we undertake to: Sign any further documents and provide any further information which the buyer may reasonably require to register a financing statement or financing change statement on the Personal Property Securities Register; indemnify we (the seller) for all expenses incurred in registering a financing statement or financing change request on the Personal Property Securities Register or releasing any item charged thereby; not register a financing change statement or a change demand on the Personal Property Securities Register without our prior written consent; give the seller not less than 14 days' prior written notice of any proposed change in the buyer's name or any of the buyer's contact details. Unless otherwise agreed to in writing by the seller, the buyer waives their right to receive a verification statement in accordance with section 148 of the Personal Property Securities Act 1999.


Damages or Loss in Transit
Liability for shortages in the quantity of goods delivered is limited to making up the shortages. Where the user believes that there is a shortage in the quantity of products delivered, the user must notify us of any such claim within 3 days of delivery and must provide the us with a reasonable opportunity to investigate that claim. Goods leaving the our premises are adequately packed.Claims for damage or loss in transit must be made against the carrier and not us. While no liability for goods damaged or lost in transit will be accepted by the seller details of any claim should be advised to the seller. Return of Goods for Credit in Online Voucher Codes or Refund Goods supplied in accordance with the buyer's order can only be returned with the express approval of the seller. Please refer to the Returns Policy below to see what is covered.

Delivery & Shortages
Once the seller has confirmed acceptance of the buyer's order, the seller will endeavour to dispatch the buyer's order within 2 business days unless a different time frame is specified in relation to a particular product. (For example, pre-orders.) If the seller is unable to dispatch the buyer's order within the time frame specified the seller will endeavour to contact the buyer and advise the buyer of the expected dispatch date. The seller reserves the right to dispatch the buyer's order in one delivery or by instalments. Failure to deliver any instalment shall not entitle the buyer to repudiate the contract as to any instalments already delivered. The buyer may cancel any undelivered instalments up until the instalment is confirmed. Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation and the seller will not be liable for any loss, expense, or other damage caused by any delay in delivery. The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). The seller will not be responsible for any order that is delivered in accordance with the buyers delivery instructions. New Zealand law requires all international packages to have attached customs documentation, which describes the goods being sent and their cost.